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Regional Solar Installation & Maintenance Technician, Savannah
Sun King (Formerly Greenlight Planet) • Adamawa
Posted: 14 October 2026Deadline: 28 October 2026
📋 Requirements
- •A Degree in Engineering or another relevant discipline.
- •4+ years of experience in after-sales service delivery and technical assistance within the electronic consumer goods, solar inverter systems, or mobile device industry.
- •Strong knowledge of solar inverter systems, including installation, troubleshooting, and maintenance processes.
- •Solid awareness of solar PV systems, electrical wiring standards, and power electronics.
- •Proficiency in diagnostic tools, software, and remote monitoring platforms.
- •Excellent verbal and written communication skills, with the ability to simplify information and communicate effectively with diverse audiences to achieve results.
- •Dedication to delivering high-quality customer service and resolving technical issues.
- •Ability to remain calm and composed under pressure.
- •Strong efficiency, organisational skills, and attention to detail.
📝 Description
- •Location: Yola, Adamawa
- •About the Role
- •Sun King is seeking a highly skilled and motivated Regional Installation & Maintenance Technician to serve as the key technical expert for solar inverters within an assigned region.
- •This role is central to ensuring exceptional end-to-end service delivery and customer satisfaction.
- •What you would be expected to Do
- •Technical Service Delivery & Customer Satisfaction:
- •Execute high-quality installation, commissioning, troubleshooting, and repair of Sun King solar inverter systems for customers within the assigned zone or region.
- •Follow company technical standards, safety protocols, and service level contracts for all field activities.
- •Serve as the main technical contact for complex customer issues, ensuring timely and effective resolution to maintain strong customer satisfaction.
- •Maintain a professional demeanour and positively represent the brand during all customer engagements.
- •System Performance Monitoring & Proactive Maintenance:
- •Utilise remote monitoring platforms to track the performance and condition of installed solar inverter systems within the zone.
- •Evaluate performance data to identify systems that require attention, diagnose potential issues remotely, and initiate proactive maintenance visits to prevent failures.
- •Prepare reports on system uptime, performance ratios, and recurring fault codes to enhance product improvements and service planning.
- •Quality Assurance via Installation Audits:
- •Conduct routine remote and on-site audits of installations completed by internal teams and third-party installers.
- •Review installations against Sun King’s quality checklists, ensuring adherence to technical, safety, and customer service standards.
- •Provide constructive feedback and corrective action plans based on audit outcomes, and follow up to ensure issues are addressed.
- •Installer Network Management & Development:
- •Identify, onboard, and train third-party installers to expand service coverage within the assigned zone.
- •Deliver regular technical training and performance reviews for partner installers, using audit insights to guide development.
- •Oversee the daily activities of the installer network, offering technical guidance and technical assistance as needed.
- •Operational Excellence & Reporting:
- •Accurately document all service activities, audit results, and spare parts utilisation using company systems.
- •Submit detailed periodic reports to the After-Sales Manager covering service trends, system performance, audit findings, and installer performance.
- •Manage the inventory of spare parts, tools, and equipment within the zone.
- •Safety & Compliance:
- •Promote a strong culture of safety, ensuring all personal and partner activities comply with Sun King’s health, safety, and environmental policies.
- •Requirements
- •You might be a strong candidate if you:
- •A Degree in Engineering or another relevant discipline.
- •4+ years of experience in after-sales service delivery and technical assistance within the electronic consumer goods, solar inverter systems, or mobile device industry.
- •Strong knowledge of solar inverter systems, including installation, troubleshooting, and maintenance processes.
- •Solid awareness of solar PV systems, electrical wiring standards, and power electronics.
- •Proficiency in diagnostic tools, software, and remote monitoring platforms.
- •Excellent verbal and written communication skills, with the ability to simplify information and communicate effectively with diverse audiences to achieve results.
- •Dedication to delivering high-quality customer service and resolving technical issues.
- •Ability to remain calm and composed under pressure.
- •Strong efficiency, organisational skills, and attention to detail.