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Operations Manager
Lana Healthcare • Osun
Posted: 20 October 2026Deadline: 31 October 2026
📋 Requirements
- •Qualifications and Experience
📝 Description
- •About the Role
- •Lana Healthcare is seeking a proactive, resourceful, and results-driven Operations Manager to oversee and strengthen its operations in Osogbo, Osun State.
- •Working closely with the Founder, the successful candidate will coordinate people, processes, and resources, drive operational improvements, and ensure the effective execution of business priorities.
- •This is a hands-on leadership role requiring initiative, sound judgment, accountability, and the ability to develop practical solutions and deliver measurable results with minimal supervision.
- •The ideal candidate will thrive in a growing organization where priorities evolve and continuous improvement is essential.
- •Key Responsibilities
- •Oversee daily business operations, administrative activities, resource management, vendors, and procurement.
- •Develop and implement efficient administrative procedures, operational workflows, and standard operating procedures SOPs.
- •Identify operational gaps and drive practical, cost-effective improvements.
- •Coordinate staff and service provider onboarding, scheduling, supervision, and performance management.
- •Oversee service delivery coordination, client onboarding processes, and quality assurance activities.
- •Manage relationships with vendors, partners, service providers, and other stakeholders.
- •Resolve operational challenges promptly and escalate significant issues appropriately.
- •Prepare structured weekly reports covering operational progress, challenges, expenses, priorities, and decisions requiring management attention.
- •Monitor performance indicators, ensure timely execution of deliverables, and maintain appropriate financial and operational controls.
- •Qualifications and Experience
- •Required
- •HND or bachelor's degree in Business Administration, Management, Healthcare Administration, Human Resource Management, or a related discipline.
- •Minimum of 4 years of relevant experience in operations, administration, service delivery, or business management.
- •Demonstrated experience coordinating teams, managing operations, and improving business processes.
- •Strong organizational, planning, problem-solving, and execution skills.
- •Excellent written and verbal communication skills.
- •Proficiency in Microsoft Office or Google Workspace, particularly spreadsheets and reporting tools.
- •Ability to work independently, prioritize competing demands, and deliver results with minimal supervision.
- •High integrity, sound judgment, attention to detail, and financial discipline.
- •Must reside in Osogbo, Osun State.
- •Preferred
- •Experience in healthcare, home care, staffing, recruitment, hospitality, or another people-intensive service business.
- •Experience building or improving operations within a small or growing organization.
- •Experience developing SOPs, managing projects, or implementing operational systems.
- •Previous supervisory or team leadership experience.
- •What Success Looks Like
- •Within the first 90 days, the successful candidate should demonstrate measurable progress in:
- •Assessing operational gaps and developing a prioritized improvement plan.
- •Establishing efficient administrative procedures, reporting structures, and accountability mechanisms.
- •Developing and implementing essential operational workflows and SOPs.
- •Strengthening staff and service provider coordination processes.
- •Providing consistent, reliable operational reporting to the Founder.
- •Developing a practical operational readiness plan aligned with Lana Healthcare's priorities.
- •Who Will Thrive in This Role?
- •We are looking for someone who:
- •Takes initiative, demonstrates ownership, and follows through on commitments.
- •Enjoys building systems, creating structure, and improving processes.
- •Is resourceful and capable of delivering results with limited resources.
- •Combines strategic thinking with hands-on execution.
- •Communicates clearly, pays attention to detail, and works effectively with minimal supervision.
- •Demonstrates professionalism, integrity, and accountability.
- •This opportunity is best suited to someone who enjoys building and improving operations, rather than simply maintaining existing processes.