S
Dental Clinic Manager
Stresert Services Limited • Lagos
Posted: 20 October 2026Deadline: 25 November 2026
📋 Requirements
- •Bachelor’s degree or HND in Business Administration, Healthcare Administration, Management or a related field.
- •5–7 years of relevant management or operations experience, preferably in a dental, medical or other healthcare setting.
- •Experience supervising staff and coordinating schedules, budgets, supplies or customer service operations.
- •Familiarity with clinic administration, patient records, billing and appointment systems.
- •Strong written and spoken English; additional Nigerian languages are an advantage.
- •Relevant training in healthcare administration, customer service or people management is an advantage.
📝 Description
- •Role summary
- •We are seeking an experienced Dental Clinic Manager to oversee the day-to-day operations of our dental clinic.
- •The successful candidate will keep the clinic running efficiently, support a welcoming patient experience, coordinate staff and resources, and help the clinic meet its operational and financial goals.
- •Key responsibilities
- •Manage daily clinic operations, including patient flow, appointment scheduling, and front-desk activities.
- •Supervise and support administrative and support staff; coordinate with dentists and other clinical professionals.
- •Help recruit, onboard, train, and schedule staff, and address routine performance or workplace concerns.
- •Monitor patient feedback and resolve service issues promptly and professionally.
- •Oversee billing, payment records, cash handling, expense tracking, and routine operational reports.
- •Monitor supplies and equipment, coordinate purchasing and maintenance, and reduce avoidable waste.
- •Maintain organized patient and business records, protecting confidentiality and limiting access to authorized staff.
- •Support clinic procedures for cleanliness, safety, infection prevention and incident reporting in coordination with clinical staff.
- •Review workflows and introduce practical improvements to service quality and operational efficiency.
- •Build relationships with patients, suppliers and other service providers.
- •Prepare regular reports on clinic activity, staffing, expenses and service issues for the Clinic Director.
- •Qualifications and experience
- •Bachelor’s degree or HND in Business Administration, Healthcare Administration, Management or a related field.
- •5–7 years of relevant management or operations experience, preferably in a dental, medical or other healthcare setting.
- •Experience supervising staff and coordinating schedules, budgets, supplies or customer service operations.
- •Familiarity with clinic administration, patient records, billing and appointment systems.
- •Strong written and spoken English; additional Nigerian languages are an advantage.
- •Relevant training in healthcare administration, customer service or people management is an advantage.
- •Skills and attributes
- •Strong organisation, planning and problem-solving skills.
- •Clear, respectful communication and confident team leadership.
- •Good numerical skills and attention to detail.
- •Professional, discreet and patient-focused approach.
- •Ability to manage competing priorities in a busy clinic.
- •Comfortable using computers and office software; experience with practice-management software is an advantage.
- •Integrity and sound judgment when handling confidential information and payments.
- •Performance measures
- •Success in this role may be assessed through patient feedback, appointment and patient-flow coordination, accuracy of administrative and financial records, staff coordination, supply management and progress against agreed clinic goals.