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Client Account Manager (Ondo)
LawPavilion Business Solutions • Ondo
Posted: 15 October 2026Deadline: 29 October 2026
📋 Requirements
- •A bachelor's degree in any discipline 2 to 4 years of relevant experience in Client Account Management, Relationship Management, Customer Success, or Sales Familiarity with CRM tools Based in Enugu or its environs
📝 Description
- •About the Role
- •We are looking for a Client Account Manager to manage and grow relationships with our existing clients across Enugu, driving retention, renewals, and revenue expansion across an assigned portfolio of accounts.
- •This role owns a defined set of client accounts, is responsible for keeping those clients engaged and renewing, and works to grow revenue from within the portfolio through cross-selling and upselling.
- •It is a strong fit for someone target-driven, relationship-focused, and comfortable owning commercial outcomes on a portfolio of accounts.
- •You Should Apply If
- •You have 2 to 4 years of relevant experience in Client Account Management, Relationship Management, Customer Success, or Sales
- •You have strong relationship management and communication skills
- •You have experience in customer retention and renewals
- •You have a proven ability to grow existing revenue through cross-selling and upselling
- •You have strong customer engagement, follow-up, and client account management skills
- •You have good computer literacy and are familiar with CRM or other digital tools
- •You have a target-driven mindset and the ability to manage and grow assigned accounts
- •You are based in Enugu or its environs
- •Responsibilities
- •Manage and grow a portfolio of existing client accounts across Enugu
- •Drive client retention and ensure timely contract renewals across the assigned portfolio
- •Identify and execute cross-selling and upselling opportunities to grow revenue from existing accounts
- •Maintain regular, proactive engagement with clients through calls, visits, and follow-ups
- •Track account activity, renewals, and opportunities using CRM or other digital tools
- •Meet or exceed assigned revenue and retention targets
- •Address client concerns promptly and escalate product or service issues appropriately
- •Maintain accurate, up-to-date records of client interactions and account status
- •Collaborate with internal teams to ensure client needs are understood and met
- •Qualifications & Experience
- •A bachelor's degree in any discipline
- •2 to 4 years of relevant experience in Client Account Management, Relationship Management, Customer Success, or Sales
- •Familiarity with CRM tools
- •Based in Enugu or its environs